Foundational Information

Detailed Privacy Policy and User Information Handling This Privacy Policy serves as a comprehensive guide to how we handle your personal information from the moment you visit our website. We are dedicated to protecting your privacy by transparently managing your data, complying with legal standards, and ensuring robust security measures are in place. This policy outlines the specific processes and protections we use to secure your personal data.

Information that we collect from you and your use of this website

The personal information collected and held about you includes but is not limited to:
  • your name, address, email address, age, gender, tax file number, citizenship, contact information;
  • payment details, such as your credit card details;
  • details of service or product undertaken with us;
  • other information provided voluntarily by you, for example in response to surveys or competitions.
Policy detail How do we collect your personal information? We collect personal information about you in a number of ways, including:
  • directly from you, for example when you:
  • Order our service or product;
  • provide information to us in person or by phone, email, in an application form;
  • submit information through our websites; and
from third parties, such as:
  • Organisation's commercial partners;
  • other government departments and agencies;
  • social media sites such when you contact or otherwise engage with Organisation through these social media sites; and
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

How We Process Your Data

In providing our online services and products to you, we and third parties we work with will collect, store, and use your personal information for the following purposes:
  • to manage your account;
  • to provide technical support to you;
  • to send you email notifications and updates about our service and product you interested in;
  • to contact you occasionally in order to invite you to share your opinions of and experiences with company, and to to publish customer reviews and ratings of our product on our Website or on other media channels;
  • for marketing purposes, where you provide us with your consent to receive marketing communications, which may include email and/or telephone communications with information, news, and offers of our product on our Website and third party offers;
  • for creating prospective customer databases by matching demographic data from your depersonalised information with members of the general public;
  • to use your information in an aggregated format to identify trends on our website and trends in our customer database. We may use this information in an aggregated and anonymous format and may share this information with third parties;
  • if you have decided to make your profile settings public, to enable members of the public to see your profile and activity by searching for relevant company and topics on the internet;
  • to personalise our services (the company Website, any email communications and the company App) so as to best meet your needs;
  • to create a CV or cover letter and to provide feedback on a CV or cover letter;

Third-party Data Handling

We may analyze your browsing habits on our website to enhance your user experience, often through statistical methods and cookies.

Website Data Security Policy

Company is committed to doing its best to maintain the security of information collected on our websites. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Despite the efforts we take to safeguard and secure information, there is always some risk in transmitting information electronically. As we deem appropriate, we use security measures consistent with industry standards.

Hyperlinks to Partner Sites

Our website contains numerous links to third-party websites, including but not limited to, business partners, vendors, and advertisers. When you follow a link to any of these external sites, please be aware that they operate under their own privacy policies and data collection practices. We do not accept responsibility or liability for these independent policies. Before submitting any personal data to such sites, we strongly advise you to check and understand their privacy policies to ensure you are informed of how your data may be used.

Get Help Contacting Us

Should you have any questions or require more understanding about our Privacy Policy, feel free to reach out to us.

Complementary Policies

Your Agreement and Acknowledgment Your use of our Site constitutes your agreement to our Privacy Policy unless you indicate otherwise. You acknowledge and agree that our Terms of Use apply to this Privacy Policy. If you do not agree to our Privacy Policy, you may not use our Site.

Legal Framework for Data and Privacy

Our data retention policy ensures that personal data is held only as long as needed for its intended use or until your request for deletion, complying with all relevant legal and regulatory requirements. Be aware that deleted data might still be stored on backup or archival media for legal purposes.

Your Rights

If you hold an account with us or have commented, you may request a downloadable file containing the personal data we have about you, which includes all data you have provided. Additionally, you can request the erasure of your personal data, except for data that we must maintain for legal, administrative, or security purposes.

Cookies for Enhanced Functionality

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. This is for your convenience so you don't need to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select Remember Me, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.